Welcome to Mistri Hub! By using our platform, you agree to these Terms of Use. If you do not agree, please stop using our services immediately.
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Introduction
Mistri Hub is a platform that connects users with service providers in Pakistan. We facilitate these connections but do not provide the services ourselves. We do not employ the service providers listed on our platform and are not responsible for their conduct, work quality, or professionalism.
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User Responsibilities
- You must provide accurate information when creating an account.
- You are responsible for maintaining the security of your account and password.
- You agree not to use the platform for any illegal or fraudulent activities.
- You must respect other users and service providers by avoiding abusive language or behavior.
- You understand that Mistri Hub is a facilitator, not a service provider, and that all agreements made with service providers are independent of Mistri Hub.
- You agree not to misuse the platform, post false information, or attempt to manipulate reviews or rating
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Service Provider Obligations
- Service providers must ensure they have the necessary skills, licenses, and approvals to offer their services.
- Service providers are solely responsible for the quality, safety, and completion of their work.
- Mistri Hub does not verify qualifications, and users must conduct their own background checks before hiring.
- Service providers must adhere to all applicable Pakistani laws and regulations.
- Any damages, delays, or contractual breaches are solely the responsibility of the service provider.
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Payments & Transactions
- Mistri Hub does not process payments between users and service providers unless stated otherwise.
- Any payment disputes must be resolved directly between the user and the service provider.
- Mistri Hub is not responsible for refunding, compensating, or ensuring payment completion.
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Reviews & Ratings
- Users may leave honest reviews based on their experience with service providers.
- Fake, misleading, defamatory, or malicious reviews are strictly prohibited.
- Mistri Hub reserves the right to remove any reviews that violate our policies.
- Service providers are not allowed to manipulate or solicit fake reviews.
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Third-Party Links
- Mistri Hub may contain links to third-party websites or services.
- We do not control, endorse, or take responsibility for external links, their content, or any transactions made through them.
- Users access third-party links at their own risk.
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Intellectual Property Rights
- All content, trademarks, logos, and intellectual property on Mistri Hub belong to us or our licensors.
- Users may not copy, distribute, or modify any content from the platform without prior permission.
- Any user-generated content (e.g., reviews) may be used by Mistri Hub for promotional or marketing purposes.
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Indemnification Clause
- By using Mistri Hub, you agree to indemnify and hold Mistri Hub, its employees, and affiliates harmless from any claims, damages, liabilities, or legal costs arising from your use of the platform.
- This includes, but is not limited to, disputes with service providers, financial losses, property damage, or any legal action resulting from transactions conducted through Mistri Hub.
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Liability Disclaimer
- ● Mistri Hub is not responsible for any damages, losses, or disputes arising from interactions between users and service providers.
- We do not guarantee service quality, pricing, or availability.
- We are not liable for any indirect, incidental, or consequential damages resulting from platform use.
- Our platform is provided "as is" without any express or implied warranties.
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Data Protection & Privacy
- Mistri Hub collects and stores user data in accordance with its Privacy Policy.
- We implement security measures to protect user data but cannot guarantee absolute security.
- Users should be cautious when sharing personal information with service providers.
- Mistri Hub will not be liable for any unauthorized access or data breaches beyond our reasonable control.
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Dispute Resolution
- Mistri Hub is not responsible for mediating disputes between users and service providers.
- If a dispute arises, we encourage parties to resolve it directly.
- Users may report serious misconduct, and Mistri Hub reserves the right to investigate and take necessary actions.
- Any legal action must be taken in the appropriate jurisdiction within Pakistan.
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Force Majeure Clause
- Mistri Hub is not responsible for any failures or delays in service due to unforeseen circumstances, including but not limited to:
- Natural disasters
- Political instability
- Strikes or labor disputes
- Internet or technical failures
- Government restrictions or legal changes
- Users acknowledge that such events may disrupt platform services without liability to Mistri Hub.
- Mistri Hub is not responsible for any failures or delays in service due to unforeseen circumstances, including but not limited to:
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Termination of Use
- Mistri Hub reserves the right to suspend or terminate accounts for any violations of these terms.
- Users who engage in fraudulent, abusive, or illegal activities will be permanently banned.
- Service providers found engaging in misconduct may be removed from the platform.
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Changes to Terms
- We may update these Terms of Use periodically.
- Continued use of Mistri Hub after updates implies acceptance of the new terms.
- Users will be notified of significant changes where applicable
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Governing Law
- These terms are governed by the laws of Pakistan.
- Any disputes arising under these terms will be handled in Pakistani courts.
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Contact Information
For questions, complaints, or support, contact us at [support@mistrihub.com/+92 312 3456789.